Rental Policies
- Cancellation Policy
- No Smoking and No Pets
- Utilities
- Telephone
- Books & Videos
- Information Binder
- Damage / Broken / Missing Items
- Keys
- Arrival/Departure
Unless we are able to rent out the cancelled period to other guests, in which case you will be fully refunded, the booking deposit remains non-refundable.
If we receive written notice of cancellation more than 30 days before the date of arrival, you will owe us no further outstanding balance. However, if written notice of cancellation is made 30 days or less before the date of arrival, you will owe us the outstanding balance unless we are able to rent the property for the period.
In case of cancellation, we always make every effort to rent out the house for the cancelled period.
For the comfort of all of our guests, we have a strict no smoking and no pets policy at all of our vacation rentals.
The prices do no include utilities. The meters will be checked before and after your stay and the exact amount consumed will be deducted from your damage deposit.
A phone will be at your disposal in the house. The cost of all local and long-distance phone calls made during your time at our properties will also be deducted from your damage deposit. Local calls are not free in France, unlike in North America. We are also able to recommend cell phone rental companies in the area.
Each property has a selection of English novels, guidebooks, and videos for your enjoyment during your stay. Please leave these at the house for other guests to enjoy.
We are leaving a binder full of maps, restaurants and activity ideas to help you make the most of your stay. Please leave this intact for the use of subsequent guests.
We reserve the right to charge for any items which are damaged, broken, or go missing during your stay, and may charge over and above the 200 euro damage deposit.
Instructions will be given on how to leave the keys in the house when you leave. We reserve the right to charge for replacement of lost sets of keys.
One of the advantages of renting the house is that there are no set arrival or departure times. The only stipulation is that you must leave before midnight on your reserved date of departure.